Citrus Valley Intercommunity Hospital at 210 West San Bernardino Road in Covina, California

Customer Reviews about Citrus Valley Intercommunity Hospital

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  Horrible experience at this alleged "hospital". My recent bout with pneumonia determined by a walk-in ER visit and my subsequent mistreatment and abandonment from the hospital nursing staff and the hospital discharging me prematurely with still severe chest pains and coughing up blood proves this a horribly incompent, uncaring and unethical hospital of horrors. I already filed a formal complaint against the staff on the DOU and MED/Surg units for incompetence, lack of care and discrimination against me and or my Med-Cal insurance. Find another local SGV hospital to take your insurance business to. Undoubtedly I'm am not the only former patient with a terrible experience getting mistreated at this place. Let the city or county turn these buildings into another apartment complex or business offices this hospital is terrible.
  October 29, 2017

  by John J. Sanchez
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  The staff/nurses in Emergency are very friendly, helpful, and caring. My boyfriend who isn't used to the hospital experience was very worried and anxious and the nurses made him feel safe and taken care of. One nurse here also gave me a blanket while we waited. They explained everything (such as what an EKG is and what the blood tests meant). This is a great hospital. Everyone is super friendly and no one gives any bad vibes. We even had some conversations with some of the nurses and they made us feel more calm. Thank you so much!!
  January 16, 2017

  by Starena Robertson
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  My husband goes to the wound care center which is attached to the hospital. The laundry dept. never has clean shorts for the patients to wear in the hyperbaric chamber, so the nurse is forced to give semi-disabled patients 2 gowns. One to cover back & one for front. Yesterday, my husband was struggling with the gowns, fell and broke his foot. He didn't feel any pain, but it was bleeding, so they sent him to the ER. When we got home that day, nowhere on the paper work does it ever mention that the heel of his foot broke or that this happened at the Wound Care center. Instead, all they mention is that he has a diabetic foot ulcer and that it was in pain. Never once did he feel pain, but they prescribed him some very strong pain meds that we will never fill or take. Should we insist that they include this in his medical record?
  November 25, 2016

  by Priscilla Hoke

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About Citrus Valley Intercommunity Hospital in Covina